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Open 9.30am to 5pm
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Purchase 20 more tickets to receive a group discount
Open 9.30am to 5pm

FAQs

Here are a few of our most frequently asked questions

  • Q. What time does the Park open?

    We open every day of the year, except Christmas Day, at 9:30am. We close at 6pm in the Summer and 5pm in Autumn and Winter

  • Q. How much does it cost to come to Paradise Wildlife Park?

    The prices to come into the Park vary on whether you are an adult, child or entitled to a concession. You can also choose to pay online at a discounted rate. Special rates apply for our disabled guests and their carer's too. For more information on prices click here.

  • Q. Can I present my tickets on a mobile/tablet?

    We accept tickets purchased from the Paradise Wildlife Park website presented on mobiles and tablet devices. We have free wifi which you can use to access your email accounts. Printed tickets are easier and quicker for us to process.  Tickets purchased from an outside company MUST be printed and will NOT be accepted on a mobile device.   

  • Q. How do I get to Paradise Wildlife Park?

    PWP is easily accessible by rail; our nearest station is Broxbourne and we organise transport to and from the Park which costs £3 per Adult and £1 per Child (up to 15 years) return. Children under 2yrs are free of charge.

    If you choose to come by car there is plenty of parking available free of charge.

    Season Ticket Holders receive free parking when presenting all of your Passes at the Welcome Centre.

    We are close to Junction 25 on the M25 and are clearly sign posted from both the South and North on the A10 motorway. Follow this link for more detailed information and a map here

  • Q. Where can I park?

    Parking at Paradise Wildlife Park is free of charge. We have four car parks in total. When you arrive at Paradise Wildlife Park you will be directed into the main car park (1&2).

    During busy hours we open up another two car parks which are situated directly across the road from our entrance and once again you will be directed here.

    Disabled parking is located opposite the Welcome Centre in the main car park. 

    Coach parking is situated in car park 2, a member of staff will direct you from the main gate and will Park free of charge.

    Season Ticket Holders receive free Parking when presenting all of your Passes at the Welcome Centre.

    Please note: visitors park at their own risk and Paradise Wildlife Park does not take responsibility for their vehicles or possessions.

  • Q. How do I get to the park from the train station?

    Are you getting the train to Broxbourne station? Well we can pick you up! We have a pickup service, which for a small fee of £3 per Adult and £1 per Child (up to the age of 15 years) return, we can pick you up and take you to Paradise and drop you back off to the train station. The service runs daily to a timetable. Transport arrives at the station on the hour and half past the hour starting at 9am.  Transport back to the station leaves the Park on the quarter past and quarter to the hour, with the last bus leaving 15 minutes before the Park closes.

    During our quieter months - November to February our transport is run on a request service.  Please call the Park using the freephone number advertised at Broxbourne Train Staton when you arrive.

    Under 2’s go free.

  • Q. Can I hire a wheelchair?

    Yes of course, we have a limited number of wheelchairs available for our guests which are free of charge.

  • Q. Is it far to walk around the Park?

    Paradise Wildlife Park is set in landscaped gardens, with tarmac pathways that allow easy access for wheelchairs and push chairs. Arranged in specific areas to allow you to get the most out of your visit you can visit our Animal Park, Woodland Railway, Birds of Paradise Arena and play areas; all of which have plenty of seating and picnic tables.

  • Q. What animals will I be able to see at Paradise Wildlife Park?

    Paradise Wildlife Park is home to over 400 species cared for by a team of dedicated experienced staff and volunteers. We have a series of platforms and walkways which enable our guests of all heights fabulous viewing opportunities across our animal enclosures. Many enclosures also incorporate huge glass windows to allow you to capture memorable moments on your camera. Animals include Primates, Reptiles, Birds, a wide range of paddock animals and all 5 of the Big Cats.

  • Q. We come to Paradise Wildlife Park a few times a year, can we buy an annual pass to the zoo?

    Absolutely, annual passes are available please telephone 01992 470490.

  • Q. Can I adopt an animal at Paradise Wildlife Park?

    Many of our animals are available for adoption and full information is available by calling 01992 470490.

  • Q. Is there an admission charge for carers?

    Carer's are charged at a concessionary rate when accompanying one of our disabled or special needs guests.

  • Q. Is there an indoor picnic area?

    We have a large covered area by the Speedway Museum and some smaller areas which, in the event of bad weather conditions, can be used to eat your picnic lunches.

  • Q. Is smoking allowed within Paradise Wildlife Park?

    Smoking is not permitted on the Animal Park. You are not able to smoke in any of our restaurants or in any of the indoor animal areas. There are however some designated areas outside of the park itself in which smoking is permitted.

  • Q. Are dogs allowed at Paradise Wildlife Park?

    Unfortunately, we do not have facilities for dogs at the Park and cannot allow them onto the Animal Park due to issues of healthcare for our animals. The only exception would be for dogs for our disabled visitors as a matter of need and then we would to be given prior warning in order to organise the visit.

  • Q. Can I feed the animals?

    Paradise Wildlife Park has a range of experience packages on offer for visitors, some of which are available to book on the day. Experiences range from 30 mins to a full day and include meeting and feeding a variety of animals. There are also tours and teas overlooking our collection of big cats. For more information go here.

    We also provide bags of animal feed for our visitors to feed a selection of our animals as you wander around the Park.  We have signage in place to let you know the animals you can and can not feed.  Feed Bags are £1 per bag.

  • Q. Can I do Work Experience at Paradise Wildlife Park?

    Yes. It’s very popular and you are advised to apply early. For full details please go here.

  • Q. Does Paradise Wildlife Park do anything to help animals in the wild?

    Yes loads. Friends of Paradise Wildlife Park is a registered charity (1108609) run entirely by volunteers which donates funds, time and technical support into a wide variety of conservation activities both locally and around the world.

  • Q. Can I bring a group to the Park?

    We welcome groups and can provide maps, event timetables and educational talks to make sure that you get the most out of your day.

    There is plenty of free, designated coach parking at Paradise Wildlife Park and as well as free entry the drivers are welcome to collect a voucher for lunch from The Welcome Centre to use in Safari Sam’s Diner. Please advise us when booking if you will be arriving by coach.

    For further information on everything we can offer your party for the day, please visit here.

    For current group prices please go here.

  • Q. What is PWP's mission?

    Our Mission - Paradise Wildlife Park will provide a relaxed environment for people of all ages and abilities to interact with animals and to increase their understanding of the natural world. We will provide the best facilities in order to benefit the animals in our care, our visitors and our staff. We will fulfil this mission through entertainment, education, conservation and fun.

     


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