COVID-19 – Paradise Wildlife Park Visitor Notice

Tue 17th March

COVID-19 - Paradise Wildlife Park Visitor Notice

Paradise Wildlife Park is open for business as usual. Please see our visitor notice below on how the park will operate during the corona virus.

Paradise Wildlife Park is open for business as usual.

As we are all aware, the UK is entering into very uncertain times and the outbreak of Covid-19 (Coronavirus) is currently affecting everyone in some shape or form. We have now held multiple meetings here at Paradise to discuss how we will move forward in the coming few weeks and beyond. Please ensure you read all of the information below to understand our position statement in line with government guidelines to limit non-essential social interaction.


Is Paradise Wildlife Park still open? 

At this current time, Paradise Wildlife Park will remain open however there will be some areas which are not open for use or have reduced capacity. We have made this decision as we are mainly an outdoor attraction that is spacious enough to allow people to distance themselves from others by 2m or more, while at the same time allowing them to enjoy time outside and get some fresh air.


Which areas have been closed or reduced capacity?

  • All animal experiences have been suspended until Saturday 4th April however this will be reviewed in the coming weeks.
  • Safari Sam’s Diner will remain open at the moment however customers will be encouraged to use the restaurant as a take-away service and eat outside.  The seating will also be reduced to 50% capacity to provide additional distance from other customers.
  • The BBQ will open at weekends to provide additional catering services.
  • As of today (Tuesday 17th March) feed pot will not be available to purchase until further notice.
  • The shuttle bus to and from the station will be out of service until further notice.
  • The Dino Day-Care has closed with immediate effect.
  • Tumble Jungle will remain closed until further notice.
  • The Rainforest building will be closed, the Reptile House will be closed at weekends due to higher footfall and Amazon & Beyond will remain open but we will continue to monitor this.
  • The Jungle Theatre undercover picnic area is closed until further notice.
  • The Speedway Museum is closed until further notice.
  • There will be no face painting until further notice.
  • Work will continue on the Land of the Tigers development however the official opening event in April has been postponed but will be open to the general public for Easter.
  • The Farm Encounter and Reptile Encounter will now be a talk with no animal interaction.


What is the best way to pay at Paradise?

We would encourage all visitors to pay by card as much as possible in order to limit contact between our team members and visitors.


Am I a vulnerable member of the public?

In accordance with government guidelines, if you are aged 70+, have on-going health problems (chronic lung or heart condition or have diabetes) or are pregnant, the current recommendation is that you should self-isolate for 12 weeks.  If you fall into this category, you may wish to reconsider visiting us at this time.


What should I do if I feel unwell?

If you feel unwell (fever, cough), please do not visit during this time in the best interests of our team, animals and other visitors.


As with any other responsible organisation we review our position on a regular basis to ensure the safety and wellbeing to our staff, animals and visitors on site. If our position changes at all we will update our website and social media accordingly. Please be assured that we are monitoring the nature of this situation closely. If you are visiting Paradise Wildlife Park, please make sure to follow our guidelines listed below…

  • If you have been feeling unwell or exhibiting any flu/cold symptoms (even if mild) please refrain from visiting Paradise and contact 111 or your doctor. If you sneeze, please do so in your elbow or into a tissue that you then throw away in a rubbish bin.
  • Please ensure you are washing your hands for at least 20 seconds with soap and water or use hand sanitizer.
  • Visitors who are using public transport to reach the park, make extra effort to wash and/or sanitise your hands before entering the park.
  • Please refrain from unnecessary travel and contact with other people, especially those exhibiting symptoms.

We hope that everyone stays safe and puts their health first. Remember to keep calm and positive. Further information will be available as we are made aware.

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