We’re super excited to announce that we will be re-opening from 20th June exclusively for our members!
Our team and animals have been missing you all here at Paradise and can’t wait to welcome you all back.
We are also delighted to announce that Zoological Society of Hertfordshire, Paradise Wildlife Park will be re-opening on Saturday 20th June 2020 exclusively for members until 26th June 2020.
As a valued member and a token of our gratitude for supporting us during this period of closure, our first week of opening will be ‘members only’ with limited capacity per day.
On arrival to Paradise, you will be required to show your pre-booked ticket along with your valid membership card.
Unfortunately, if you do arrive at Paradise without a pre-booked ticket from our website, we are sorry to say that you will be denied entry on this occasion.
If you have a family member who would like to visit with you on one of the above members days but is not an annual pass holder, they will be able to purchase a day entry ticket via the website but they must arrive with you to show your annual pass.
When you do visit, there will be some changes in light of the Covid-19 pandemic which will include card payments only as mentioned above, a new one-way system around the park, social distancing signage and some restrictions on indoor areas.
For further information on what you can expect, Covid-19 Re-opening Plan for Pardise Wildlife Park – June 2020
Key information for members…
For one off payment memberships, each annual membership was frozen as of Sunday 22nd March 2020. If your membership has expired in the time in which we have been closed, the number of missed days that you had remaining has been added onto your membership.
If your membership has not lapsed during the period that we have been closed then 90 days have been added onto your annual membership to reimburse you for the number of days we have been closed.
For standing order memberships, we will be sending you 3x complimentary tickets each with a unique code valid for Paradise Wildlife Park until 31st December 2020 to allow you to bring along friends and family free of charge. Please bear with us over the next couple of weeks whilst we work on generating these tickets.
In line with government guidance and restrictions, there will be a limited number of admissions for each day so for the foreseeable future, you must book a ticket online via our website prior to visiting.
Of course no payment is required for the ticket but a ticket must be booked to allow us to monitor the number of visitors expected daily. You must also book an arrival time slot to help us to stagger the number of people in our Welcome Centre area at one time.
On arrival to Paradise, all payments will be by debit or credit card only and no cash accepted on site. We do not accept American Express.
We have been so humbled by all of the very generous gifts of food and monetary donations that we have received during this pandemic which has been vital in allowing us to keep going.
Whilst we have been closed, there has been lots taking place in readiness for when you return.
Many areas have been treated to a coat of paint by our team and our very helpful army of volunteers. We have also been developing our pond area near the Discovery Centre to give access over the bridge and widening the pathways to allow for 2m social distancing.
We are very pleased that construction has also continued on our brand new habitat, ‘Land of the Tigers’ and is nearing completion very soon.
We look forward to seeing you all again soon.