Important Covid Updates
Following the lifting of most Covid-19 related restrictions and the legal requirement to self-isolate, we have considered what we need to do as an organisation to best protect our teams, animals & business.
We still actively encourage all of our team and visitors to remain cautious and ask that everyone follows the guidelines below:
- Wash or sanitised your hands regularly, maintaining social distancing where possible and ensure good ventilation in all indoor spaces, where possible. Remember: Hands – Face – Space.
- Do not visit if you have coronavirus symptoms or have tested positive. Some of our animals can be susceptible to the virus and we desperately need to protect them.
- Please download the NHS Track & Trace app before your arrival, as we encourage our visitors over the age of 16 to use this as a way of monitoring whether you have been in close contact with someone who has tested positive for Coronavirus.
- We are now a completely cashless site and only accept payments by card.
- All tickets must be pre-booked via our website here: www.pwpark.com – walk ins are not possible as we need to continue to restrict visitor numbers to maximise the safety of those onsite.
- If you have an Animal Encounter or Experience booked, you will be required to wear a face mask for the duration. Please ensure you come prepared – full details can be found here: www.pwpark.com/experiences
We would like to take this opportunity to remind you that although restrictions may have lifted, some of our visitors will still be extremely cautious so please be respectful of their personal space and continue to wear masks where possible.
Our Covid (and generic) Risk Assessments can be viewed and downloaded here: Risk Assessments
Even though Paradise was closed for long periods in the past 2 years, we remain positive. The reaction and support from visitors and the Hertfordshire community has been very much appreciated and will not be forgotten in a hurry. We are truly grateful for all your support and we look forward to seeing you soon.