Terms of Membership
- Carer passes can only be used when accompanying the additional needs/disabled member
- Passes must be shown to gain entrance to the Park, for train rides, Safari Golf and other promotions
- Lost membership cards incur a card replacement fee of £5 each.
- An e-mailed photo must be supplied for each member (members@pwpark.com)
- One ZSH calendar per household per year
- PWP reserves the right to refuse entry into, or remove from the premises, any person
- It is your responsibility to check prior to purchase that the information you have supplied is correct. Paradise Wildlife Park is only responsible for issuing memberships in accordance with the information you have provided.
- When purchasing a combined disabled/carer membership we will require proof of eligibility (e.g. PIP letter, HAND card etc for the disabled visitor and proof of requirement for a carer)
- Any additional guests wishing to enter with an annual member will be required to pay full admission online in advance.
- Children under 2 years are free.
- Children age 2 years and over will need to purchase a Membership, please note this will be valid for 12 months from the date of purchase.
- Children Under 2 years will not fall under our Membership Extension Policy.
- ALL Children MUST be added onto your Membership Account, this includes Children Under 2 years. This Membership will expire the day before their 2nd Birthday.
- Memberships are non-refundable as these are for a contract of 12 months.
- Your Memberships will begin on the date of your first payment.
- Entrance valid from payment date.
- Memberships online will be available to collect from the Welcome Centre.
- Membership Cards will only be posted if P&P has been applied.
*In addition, these terms apply to our standing order memberships (please note we no longer offer our Standing Order payment option)
- Minimum 12 month contract (an initial payment of 3 months membership is required on activation with a minimum 9 payments to follow)
- After 12 months the agreement will carry on until you cancel your membership in writing, giving at least a months’ notice, and the membership card is returned
- Late or missing payments can result in cancellation of the membership, an administration fee may apply.
Your right to cancel your membership
If you tell us that you have changed your mind about membership within 14 days of purchasing it we will cancel your membership and give you a refund. The refund may be subject to deductions if you have used your membership during the 14 days.
If you have used your membership within the 14 day cooling off period but then change your mind and tell us you wish to cancel your membership we will deduct the price of the relevant tickets from your refund.
You are not entitled to a refund if you cancel your membership after the 14 day cooling off period.
